Privacy Policy

At ServPuja Store, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.servpujastore.in, place an order, or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. The types of information may include:

a) Personal Information

  • Name
  • Contact details (email, phone number, billing/shipping address)
  • Payment details (processed securely through trusted payment gateways)
  • Any information you share voluntarily (messages via contact forms or support)

b) Non-Personal Information

  • Browser type and version
  • Device type and operating system
  • IP address and approximate location
  • Website usage data (pages visited, time spent, clicks, etc.)

2. How We Use Your Information

We use your information to provide a smooth shopping experience and improve our services. Common uses include:

  • Processing and fulfilling orders
  • Communicating order updates and delivery details
  • Responding to customer service inquiries
  • Improving website, products, and user experience
  • Sending offers and updates (only with your consent)
  • Complying with legal requirements

3. Data Protection & Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Online transactions are processed through secure payment gateways using encryption and SSL. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only in limited cases:

  • With logistics and courier partners for order delivery
  • With payment gateways to process secure payments
  • With IT or analytics service providers who help operate the site
  • When required by law enforcement or government authorities

All third-party partners are bound by confidentiality and data protection agreements.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. Cookies help us remember preferences, analyze site performance, and offer product recommendations. You can disable cookies in your browser settings, but some parts of the website may not function correctly.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your data
  • Withdraw consent for marketing communications at any time
  • Request deletion of your data (subject to legal or transactional obligations)

To exercise these rights, contact us at servpujastore@gmail.com.

7. Email & Marketing Communication

By subscribing to our newsletter or placing an order, you may receive promotional emails. You can unsubscribe anytime using the “Unsubscribe” link in the email or by contacting us directly.

8. Links to Other Websites

Our site may link to external websites. We are not responsible for their privacy practices or content. Please read their privacy policies when you leave our website.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

Last Updated: