Terms & Conditions

Welcome to ServPuja Store (referred to as “we”, “our”, or “us”). These Terms & Conditions govern your use of our website www.servpujastore.in and any purchases made through it. By accessing or using our website, or placing an order, you agree to these terms. If you do not agree, please do not use our website.

1. About Us

ServPuja Store is based in Agra, India and operates as an online store offering puja samagri, religious items, and related spiritual products across India.

2. Intellectual Property

All content on this website — including text, graphics, images, product photos, and the site layout — is the intellectual property of ServPuja Store. You may not reproduce, distribute, or modify any material without our written consent.

3. Product Information & Disclaimer

We strive to provide accurate product descriptions and clear images. However, slight variations can occur due to photography, lighting, and the natural properties of certain materials.

  • Incense sticks are not included with holders unless purchased as part of a combo set.
  • The shape, size, and lustre of natural healing stones may vary — these are natural products and variations are normal.

Minor differences in color, finish, or dimensions do not constitute a defect unless otherwise specified.

4. Orders & Payments

All orders placed on our website are subject to acceptance and availability. We accept multiple payment methods, including Credit/Debit Cards, UPI, Net Banking, and Cash on Delivery (COD). We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

5. Shipping & Delivery

We ship across India using trusted courier partners. Estimated delivery times are shown at checkout and may vary by location and product availability. Once your order is dispatched, you will receive tracking information by email or SMS.

Please ensure shipping address and contact details are correct. We are not responsible for packages that are undeliverable due to incorrect information provided at checkout.

6. Returns & Refunds

Note: Our returns and refunds policy is currently being finalized. This section will be updated soon. For immediate concerns — such as receiving a damaged or incorrect product — please contact our support team right away (contact details below).

7. Limitation of Liability

To the maximum extent permitted by law, ServPuja Store will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Products should be used only for their intended purposes.

8. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes arising from use of the website or our services shall be subject to the exclusive jurisdiction of the courts of Agra, Uttar Pradesh, India.

9. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

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